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AXA Travel Insurance e-Shop
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About AXA Travel Insurance e-Shop

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

 

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Online Shopping
Every cumulative HK$50 spending
1
Term and Conditions
  1. The Promotion (as defined hereinbelow) is valid from 23 Sep 2024 to 31 Dec 2025, both days inclusive (the “Promotion Period”). 

  2. To be eligible for earning K Dollars under this Promotion, a participant of this Promotion must be a member of the K Dollar Program (“KDP”) (a loyalty program operated by Missions Points Network Company Limited (“MPNCL”)) and log into his/her KDP account before completing the Eligible Transaction (as defined hereinbelow).

  3. During the Promotion Period, a participant may earn K Dollars by making an eligible transaction at AXA Travel Insurance (the “Merchant”) through clicking into the designated URL to make a purchase at the Merchant’s webpage (the “Eligible Transaction”), excluding any invalid, cancelled, refunded, returned and/or exchanged purchases (after discount and shipping and/or handling fee) (the “Promotion”). 

  4. The earning of K Dollars under this Promotion is calculated as follows: 1 K Dollar for every cumulative HK$50 spending on the Eligible Transaction(s).

  5. If a KDP member settles any payment in a foreign currency, the exchange rate used for calculating the cumulative spending for earning K Dollar(s) by a KDP member under this Promotion is determined by the Merchant.

  6. Cookies must be enabled on the electronic device at the time of making the Eligible Transaction.

  7. K Dollar(s) will be credited to the valid KDP membership account of the KDP member within 90 days after the lapse of refund period/time stipulated in the Merchant’s relevant product/service return policy.

  8. K Dollar(s) will not be earned in the event of any refund or cancellation of the Eligible Transaction(s). A KDP member shall forthwith inform KDP of any transaction where K Dollar(s) have been earned/obtained/redeemed but such transaction is subsequently cancelled, refunded or reversed for whatever reasons. In such circumstances, or if the KDP member fails to inform KDP but it has come to the knowledge of KDP of those cancelled, refunded or reversed transaction(s), then: (a) the KDP member shall pay to KDP forthwith upon notice from KDP for the value of the K Dollar(s), which value shall be determined by KDP in its sole and absolute discretion; and/or (b) KDP shall be entitled to deduct the K Dollars earned from the Eligible Transaction(s) from the KDP member account.
  9. K Dollar(s) will be credited to the account of the KDP members in the form of K Points. The K Dollar(s) credited are valid until the nearest quarter end date (i.e. March/June/September/December) 12 months after the date of such K Dollar rewards crediting. 

  10. The Eligible Transaction made by a KDP member will only be eligible for K Dollar(s) crediting by one KDP membership account. The K Dollar(s) earned by KDP members cannot be split between two or more KDP membership accounts for the same purchase(s).

  11. For the avoidance of doubt, K Dollar(s) will only be credited to the account of the KDP member who made the Eligible Transaction and cannot be transferred to other KDP members.

  12. K Dollars cannot be exchanged for cash, gifts or other privileges. 

  13. Any participants in the Promotion shall waive all his/her rights and interests, if any, of any natures to pursue against MPNCL.

  14. The personal data of a participant under this Promotion may be collected by AXA China Region Insurance Company Limited and shared with the related partners (including MPNCL) for the purpose of redemption and calculation of K Dollar(s) only.

  15. The KDP member may not be entitled to earn K Dollars under this Promotion due to certain reason(s), which may include the following (the list not being exhaustive):
    a. The KDP member’s last click before making the purchase is not made via the designated URL as referred to in Clause 3 of these Terms and Conditions;
    b. The KDP member returned a product to the Merchant or cancelled a service;
    c. The KDP member’s purchase failed to meet with the requirement of the Merchant’s terms and conditions;
    d. The KDP member already placed items in the Merchant’s shopping cart and did not start a fresh session when making a purchase; e. The KDP member’s payment failed or did not meet the requirements of the Merchant’s credit check;
    f. The transaction may not be tracked if more than one browser window for the Merchant outlet is created;
    g. The KDP member has already enjoyed other promotional and/or discount offer provided by the Merchant.

  16. MPNCL is not the supplier of the goods, products and/or services provided by the Merchant and makes no representation or guarantee as to the description/quality of the goods, products and/or services, and accepts no liability for any matters arising from, or in relation to, the same. All enquiries in relation to the goods, products and/or services shall be made to the Merchant direct and the Merchant is solely responsible for all obligations and liability relating to the provision of its goods, products and/or services.

  17. AXA China Region Insurance Company Limited and MPNCL are not liable for and will not indemnify the participants for the failure of using the designated URL and/or the Merchant’s webpage, or if the designated URL and/or the Merchant’s webpage is invalid or cancelled or fails to be used (whether due to technical factors or not); and any other possible reasons.

  18. AXA China Region Insurance Company Limited and MPNCL have the right to suspend, terminate or cancel this Promotion at any time without any prior notice.

  19. AXA China Region Insurance Company Limited and MPNCL reserve the rights to amend or revise the Terms and Conditions of this Promotion at any time without prior notice.

  20. AXA China Region Insurance Company Limited and MPNCL reserve the rights for final decision in case of disputes arising out of this Promotion.

  21. Terms and conditions of AXA China Region Insurance Company Limited and KDP shall also apply. For details, please refer to (https://www.axa.com.hk/en/legal)and (https://hk.krewards.com/program-terms-and-conditions/) respectively.

  22. In case of discrepancy between the Chinese and English versions of these Terms and Conditions, the English version shall prevail.
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